PRIVACY POLICY

Hôtel des Lys is committed to protecting your personal data. It undertakes to ensure the highest level of protection of your personal data in accordance with the European and French regulations in force.

For any information relating to the protection of personal data, you can also consult the website of the Commission Nationale Informatique et Liberté: https://www.cnil.fr/.

The data controller is Mr Laurent YANG.

Privacy policy

We are committed to protecting your privacy and your data.

Hôtel des Lys may at any time modify or supplement this privacy policy in order to adapt it to future legislative, regulatory, jurisprudential or technological developments.

The date of the update will be clearly indicated in the bottom of this policy.

Our website address is: https://www.hoteldeslys-versailles.com.

Our head office is located at: 16, rue Richaud – 78000 Versailles.

If you have any questions about data protection, please contact us at: contact@hoteldeslys-versailles.com.

The compulsory or optional nature of the data is indicated by an asterisk at the time of collection. Some data is collected automatically as a result of your actions on the website.

Data collection

Personal data is information that identifies you as an individual. We may process the following types of personal data about you:

  • Your contact details, including your name, email address and telephone number, which we receive via our contact forms and newsletter registration forms.
  • We receive information from your computer and browser, which may include your IP number, the type of browser you are using, your geographical location and information about how you interact with our services (the pages you visit or the buttons you click).

Use of personal data collected

Any information we collect from you may be used to:

  • Develop and improve your user journey as a current or potential customer of Hôtel des Lys - Versailles.
  • Provide personalised advertising content.
  • Improve our website.
  • Contact you by email.

Disclosure to third parties

Your personal information as an individual will not be sold, exchanged or transferred to third parties who may use it for direct marketing purposes. Your personal information as a current or prospective customer may be shared with trusted third parties who help us operate our website or conduct our business, as long as those parties agree to keep the information confidential.

Data protection

We use an SSL certificate to encrypt and protect sensitive information that is transmitted online. Your offline personal data is stored in a secure environment. Only our service providers (such as our accountant) have access to personal information.

Cookies

This site uses cookies to improve your experience and optimise our site and services. However, this use of cookies is in no way linked to any personally identifiable information on our site. The website www.hoteldeslys-versailles.com may ask you to accept cookies for statistical and display purposes. A cookie is a piece of information placed on your hard drive by the server of the site you are visiting. It contains several pieces of data that are stored on your computer in a simple text file that a server accesses to read and record information. Certain parts of this website cannot function without the acceptance of cookies. If your web browser is set to accept cookies, they will be stored on your web browser or hard drive until they expire or until you delete them.

You can enable or disable cookies by changing the settings on your browser.

For more information, contact us at contact@hoteldeslys-versailles.com.

Emails

We will use the email address you provide to send you information (emails). An unsubscribe link is provided at the bottom of each email so that you can unsubscribe from our mailing list at any time.

Data management

You can manage your personal data and express your choices at any time by managing your cookies (through your browser). You may exercise your rights (access, rectification, deletion, opposition, restriction and, where applicable, portability) and decide what happens to your personal data after it has been processed by contacting the Data Protection Officer at Hôtel des Lys at: contact@hoteldeslys-versailles.com, or by post at: Hôtel des Lys, 16, rue Richaud, 78000 Versailles.

You also have the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), via the website https: //www.cnil.fr/.

Disputes

After having contacted the Customer Service Department and not having received a satisfactory answer within a period of one month, the customer may contact the Tourism and Travel Mediator, whose contact details and referral procedures are available on the website: www.mtv.travel.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may disclose such data to third parties where required to do so by law, or where such third parties process said data on behalf of Google, including in particular the publisher of this website. Google will not associate your IP address with any other data it holds. You can disable the use of cookies by selecting the appropriate settings on your browser. However, this may prevent you using certain features of the website. By using this website, you expressly consent to the processing of your personal data by Google in the manner and for the purposes set out above.